In a landmark event for the Canadian host agency ONVIGO, their inaugural Familiarization (FAM) trip to Cancun, Mexico, marked an exciting partnership with the Hyatt Inclusive Collection. Known for its portfolio of over 80 properties across 10 diverse brands in the Mexican Caribbean, the Hyatt Inclusive Collection offers a vast array of luxurious, all-inclusive resorts. This unforgettable trip took place from August 27 to August 29, 2024, with a select group of 11 experienced advisors invited to explore some of Hyatt’s most stunning properties in the region.
The event was designed to showcase the latest and greatest from the Hyatt Inclusive Collection, with the group visiting five remarkable properties: Secrets Playa Blanca Costa Mujeres, Hyatt Vivid Grand Island, Dreams Vista Cancun, Breathless Cancun Soul, and Secrets/Dreams Playa Mujeres. These luxurious five-star resorts, each unique in its offerings, provided the perfect backdrop for the ONVIGO team to gain firsthand knowledge of what they can recommend to clients.
Since its inception just five months ago, ONVIGO has made waves in the travel industry, attracting over 1,200 leads and nearly 170 new advisors. The enthusiasm and passion from new agents joining the industry is inspiring, and ONVIGO is thrilled to partner with Hyatt in providing exceptional learning opportunities for its advisors.
The advisors had the opportunity to visit the following Hyatt Inclusive Collection properties during their FAM trip:
Hyatt Vivid Grand Island
Located on a private island between Nichupté Lagoon and the Caribbean Sea, Hyatt Vivid Grand Island, which opened in April 2024, is an adults-only luxury resort that offers an exclusive experience in Cancun. This five-star property features a private beach club, located just a short shuttle ride from the resort, where guests can relax in style. The island setting allows for a tranquil retreat while still providing easy access to the vibrant life of Cancun.
Hyatt Vivid Grand Island is perfect for guests seeking both relaxation and adventure. Its stunning infinity pool overlooking the ocean and the lush, green golf course offers a truly luxurious experience. With three swimming pools, a fitness center, 10 dining venues, and six bars, guests are treated to both comfort and sophistication. For golf lovers, the property boasts an 18-hole, par-72 course set against the backdrop of Cancun’s Hotel Zone, offering challenging play with breathtaking views.
For those staying in the Vantage Club suites, the resort takes luxury to another level with rooms offering sweeping views of both the golf course and the Caribbean Sea. With a spa and shared amenities set to open in 2025, Hyatt Vivid Grand Island is a prime destination for guests seeking an upscale, serene retreat.
Exclusive Beach Club at Hyatt Vivid Grand Island
One of the standout features of Hyatt Vivid Grand Island is its exclusive Beach Club. Located just a short distance from the resort, the Beach Club provides guests with an elevated beach experience. Accessible via regular shuttle service, the Beach Club offers a serene escape from the more bustling areas of Cancun, allowing guests to relax on comfortable beach loungers while enjoying breathtaking views of the Caribbean Sea.
The Beach Club is equipped with all the amenities needed for a perfect day by the water, including beachfront service, a dedicated bar, and an infinity pool that overlooks the ocean. Guests can indulge in refreshing cocktails and light bites as they unwind in a peaceful environment. The private setting ensures a more intimate and exclusive beach experience, perfect for those seeking relaxation and luxury without the crowds typically found at other beachfront locations in Cancun.
Dreams Vista Cancun
Opened in July 2020, Dreams Vista Cancun is a family-friendly resort offering a wide range of activities and amenities designed for guests of all ages. The resort’s spacious design allows families to enjoy both relaxation and fun, with a splash park and kids’ club providing entertainment for younger guests. For adults, the rooftop pool offers stunning views of the Caribbean Sea, making it the perfect spot to unwind.
With three large swimming pools, including one of the largest pools in the area, Dreams Vista Cancun is ideal for families who enjoy water-based activities. The resort also offers seven dining options, including gourmet à la carte restaurants, as well as six bars that cater to a variety of tastes.
For those seeking more than just relaxation, the resort offers an adjacent 18-hole golf course and a state-of-the-art spa. Dreams Vista Cancun features 416 elegantly appointed rooms, each with ocean views, offering luxury and comfort for all guests.
Breathless Cancun Soul
Breathless Cancun Soul, an adults-only resort, opened in December 2021 and is located between the Caribbean Sea and Nichupté Lagoon. This vibrant and lively resort offers a blend of relaxation and energy, featuring three distinct areas designed to cater to different energy levels. Guests can enjoy quiet moments by the pool or party in the high-energy rooftop area where live DJs keep the atmosphere lively.
With 429 rooms designed in a contemporary style that highlights local artwork, guests can choose between lagoon or ocean views. The resort’s 10 gourmet restaurants, including options ranging from French to Pan-Asian cuisine, offer diverse dining experiences. There are also 10 bars, providing guests with a variety of spaces to unwind, from casual lounges to lively social spots.
Breathless Cancun Soul’s three sparkling pools, vibrant social atmosphere, and rooftop lounge with panoramic views make it an ideal destination for those seeking both relaxation and adventure. This resort provides the perfect setting for guests looking for a high-energy escape with all the luxury amenities they could desire.
Secrets/Dreams Playa Mujeres
Secrets Playa Mujeres Golf & Spa Resort, an adults-only all-inclusive resort, opened in November 2014. Located along the stunning coastline of the Caribbean Sea, this property offers 424 luxurious suites with private terraces or balconies that boast spectacular ocean views. Guests can enjoy a variety of dining experiences with nine restaurants, including six gourmet à la carte options.
The resort is popular among couples and honeymooners due to its intimate atmosphere, offering three serene pools, including an expansive infinity pool that seamlessly blends with the horizon. For golf enthusiasts, the resort features access to a Greg Norman-designed golf course, while those seeking ultimate relaxation can unwind at the world-class spa.
Right next door, Dreams Playa Mujeres Golf & Spa Resort provides a family-friendly alternative with 502 elegantly appointed suites. Guests can take advantage of a water park, lazy river, and kids’ club, making it an ideal destination for families seeking both adventure and relaxation. The resort also offers 10 diverse dining options and three expansive pools, including two infinity pools with breathtaking views of the Caribbean Sea.
Both resorts are interconnected, allowing guests at Secrets Playa Mujeres to access the amenities at Dreams Playa Mujeres through a convenient shuttle service. This unique partnership ensures that guests can enjoy the best of both worlds—luxury and relaxation at Secrets, combined with family-friendly fun at Dreams.
Secrets Playa Blanca Costa Mujeres
Secrets Playa Blanca Costa Mujeres, opened in February 2024, is one of the newest additions to the Hyatt Inclusive Collection. This adults-only, beachfront resort provides an unparalleled all-inclusive experience with its “Unlimited-Luxury” services. Guests can indulge in 24-hour room service, a daily refreshed in-room minibar, and both daytime and nighttime entertainment.
The resort’s four large swimming pools, including two oceanfront infinity pools, offer a stunning view of the turquoise waters of the Caribbean. The 29,000-square-foot spa offers the perfect opportunity for guests to unwind and rejuvenate, while the state-of-the-art fitness center ensures they can stay active during their stay.
Secrets Playa Blanca also offers the exclusive Preferred Club, where guests can access upgraded suites, a private lounge, a personalized concierge service, and an additional infinity pool for a more intimate experience. The resort’s nine dining venues and eight bars provide an array of culinary options, including gourmet à la carte restaurants, offering a rich and diverse dining experience.
Each property visited during ONVIGO’s FAM trip showcased the diversity and luxury that the Hyatt Inclusive Collection brings to Cancun, offering something for every type of traveler. Whether seeking a serene getaway, a family adventure, or a high-energy retreat, these stunning resorts offer everything guests could desire for a memorable Mexican vacation.
